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Navigating What's Next

  • 23 Sep 2021
  • 8:00 AM - 10:00 AM (EDT)
  • GoToWebinar



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This Webinar kicks off our program year with the theme of:  Moving Forward, What’s Next?. Our 4 panelist will discuss from their expertise and perspectives the challenges and opportunities we’ve experienced over the last 18+ months and what we need to prepare for moving forward.

Change is hard and preparing for and executing change in organization operations creates a unique dynamic. Organizations are regrouping after adjusting and adapting to different strategies employed to deal with COVID-19. Some organizations remained fully operational onsite, others moved to a fully remote operations, and others had to execute a blended operation. HR professionals had to work closely with operational and technology counterparts to ensure proper staffing and support.

Each panelist will discuss from their experience how their organization(s) navigated the process – what worked, what didn’t and how quickly they were required to pivot to address the changing landscape during the pandemic. They will also provide insights as to how they prepared for the “return to normal”, what steps have been taken and what they anticipate will be the challenges and opportunites moving forward.

Additionally, they will share insights on the mental psychie and the issues associated with re-patriating employees, re-newing culture, navigating changing business models, and appropriate communication and workplace behavior.

Our panelist include two senior HR professionals from different industries that employed different strategies during the pandemic, an organizational consultant/EAP counselor, and a public health advocate.


Participants will

  • gain a greater understanding of the complexity in identifying, planning, preparing, and executing intiatives “with the return to work”.
  • the importance of considering change as opportunity and the associated requirements
  • the impact on employees and actions that should be contemplated to support their continued wellbeing when transitioning back to full operations
  • be able to identify key elements integral to instituting a successful process as well being mindful of unintended consequences and unanticipated challenges.


This webinar is approved for 2 SHRM PDCs and 2 HRCI Business credits. 


  • Carol Kilmister, SHRM-SCP, SPHR                                                               Human Resource Consultant at Primex. For over 20 years Carol has been a guiding light in the HR arena. She started her career at the NH Department of Education and moved in Human Resources as the Director of HR for School Administrative Unit 19. After serving in that position for more than 12 years, Carol became the HR Consultant for the NH Public Risk Management Exchange (PRIMEX) an organization that supports municipalities and school districts throughout NH. 
  • Mary Kimmel, LCMH                                                                                      Senior EAP Account Manager at KGA, Inc. Mary has been working in the EAP arena for over 17 years assisting organizing in fostering healthy work environments. Mary is an advocate for and passionate about positive workplace strategies. Graduate of The Ohio State University with a BE in Music Education. Mary furthered her education at Antioch New England Graduate School, Antioch University in pursuit of her MA in Counseling Psychology.

  • Samantha Lewandowski                                                                               Assistant Director of NH Recovery Friendly Workplace (RFW) Initiative. Samantha earned her MS in Community Development & Applied Economics from the University of Vermont, with an additional background in sociology and anthropology, and is also a trained Recovery Coach. Her current position seeks to create stronger workplaces and communities by challenging the stigma around SUD and fostering workplace cultures that support employees in recovery. She hopes that through continuing to provide research-informed and evidence-based supports, the stigma can be challenged and barriers reduced so that those who have been impacted by SUD can access the support they deserve.

  • Lori Shackford, SHRM-CP, PHR                                                                   Human Resource Manager at Freudenberg-NOK. For over 14 years has championed change, developed expertise in global HR strategies, and fostered best HR practices in the manufacturing industry. Prior to joining Freudenberg-NOK, Lori worked in the finance/insurance industry. She has been an active member of HRAGC for 23 years.  During that time, Lori was actively involved in several committees utilizing her talents and expertise to help HRAGC continue to grow and serve its members.




PO Box 261

Concord, NH 03302-0261

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