Please note, registration for virtual attendance will close at 5 pm on Wednesday, October 15, 2025
We are pleased announce our program dealing with conflict resolution and trauma, “Recognizing & Addressing Potentially Volatile Situations in the Workplace”. Our program aligns with our program year theme: Creating Connections – Building Bridges … Together. This meeting will be a hybrid held in person at NEEBCO (New England Employee Benefits Company) Conference Center, 19 Chenell Drive #1, Concord NH. Attendees can park anywhere on the property that does not have a designated parking sign and with a virtual alternative through GoToWebinar. You will be able to select your attendance preference at time of registration.
DESCRIPTION
Over the last 10 years, the workplace has been faced with more behavioral challenges than ever before; from the erosion of civility to remote work, adjusting to hybrid workplaces and the strategic repositioning of many organizations due to unprecedented external and internal factors. Our speaker has worked with numerous organizations facilitating this foundational level course to all levels of the corporate environment.
Workplace Violence/Active Shooter incidents are on the rise throughout the country. Incidents are happening in the smallest of towns to the largest of cities and happening every day. The objective of this course is to provide realistic training without being over-the-top. The premise of the training is that when an incident starts, you will be without the help of law enforcement and are going to have to make decisions in a split second. The decisions you make before help gets there can mean the difference between survival or not. We will discuss the mental and physical aspects of an incident and debrief incidents that have happened so we can learn how to avoid an incident in its entirety and/or survive if our avoidance efforts have failed.
As HR professionals, are primary objective is to foster a positive, high productive workforce. Recognizing behavioral changes and appropriate responses to de-escalate potentially volatile situations is integral to workforce management. During this fast-paced training HSTG will provide an overview of related topics including: recognizing signs of violence & de-escalation, workplace violence, today’s threats, and the mental and physical challenges of an incident. This course has been designed specifically for HRAGC members and is designed to be engaging and challenge the “industry standards” that create policy, procedure, and training that has been accepted nationally but has little real value during an incident.
OUTCOMES
This program will provide HR professionals with a better understanding of:
- The connection of organizational and employee behavior to fostering a highly productive workplace.
- The import of developing and evaluating training strategies to increase individual and organizational effectiveness and mitigate conflict, including motivation methods, problem solving, and effective communication.
- The import of effective communications strategies while managing risk and employee conflict.
CREDITS
This webinar is approved for 2 SHRM PDCs and 2 HRCI credits.
PRESENTER:

Joe Hileman Founder and Training Specialist for HSTG. He brings more thank two decades of law enforcement experience as a Detective with the Jaffrey (NH) Police Department and the Assistant Team Commander of the Monadnock Regional Special Response (SWAT) Team.
Prior to his career in Law Enforcement, he served as Security Supervisor at the corporate management level of a Fortune 500 company. He also has more than a decade of public speaking under his belt where his sessions are often rated the # 1 training at a conference!
Mr. Hileman holds two A.A. degrees in Criminal Justice – Law Enforcement and Criminal Justice Corrections, Probation, and Parole. His extensive tactical training includes:
- SWAT 1 and 2 Certification, Tactical Officers and LEADS Consulting
- SWAT Team Leader/Assist Team
- Use of Force, Active Shooter Instructor
- Narcotics – Covert Surveillance
- OC Instructor
- Taser Instructor
- Domestic Violence Lethality Assessment Coordinator
- Field Training Officer
- Sexual Assault Investigator specializing in the Child Forensic Interview
- Suspicious Death/Homicide Investigations
- Threat Assessment Team Development
- Threat Assessment
HSTG specializes in delivering high-impact, reality-based safety and survival, workplace violence, drugs recognition, recognizing signs of violence, de-escalation, and customized training for corporate, educational, and community environments.
Our programs focus on practical, actionable strategies to help individuals make rapid, effective decisions during high-stress incidents of violence.
SPONSOR:
